When I signed up I did not realize that this site was connected to Cupid and I have had poor experience with them in the past. I requested cancellation.
I was still being billed 2 months after I requested concellation . Their position was that they had no information that I requested cancellation. I was not entitled to any refund. I was told that refunds were not given.
Had to change Credit Card #. Stay away from Cupid, Date Match, etc. They do not perform but will take your money.
If you try to cancel, make sure that you get names, dates, times, cancellation confirmation numbers. They will not have cancellation information as that that prevents them for charging you.
Product or Service Mentioned:
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $50.
Preferred solution: Full refund.